# TurChat

> TurChat is an AI-powered live support and chatbot platform for websites and WhatsApp. It answers visitors instantly 24/7, automates FAQs, captures leads, auto-translates the widget into 40+ languages based on the visitor's browser, offers voice & video calls, and provides deep visit-journey analytics — all installed with a single script in minutes. Built for the Turkish and global SMB market. Website: https://www.turchat.com

## What TurChat does

- **AI assistant**: OpenAI-powered chatbot that learns from your knowledge base and business info (working hours, address, services). It answers only about your business, never invents facts, and declines off-topic/abuse questions.
- **Smart FAQ bot**: keyword matching + natural answers, 24/7.
- **40+ language auto-translation**: the widget translates to each visitor's browser language automatically; translations are cached and editable per language.
- **Advanced analytics**: visit journey (pages visited before a form), time on page, country/city location, traffic source (Google/social/UTM), device/browser/OS, conversion funnel.
- **Multi-channel inbox**: web chat + WhatsApp in one panel.
- **Voice & video calls**: WebRTC calls directly from the widget.
- **Lead & form management**: collect contacts, tag and track leads; GDPR/KVKK compliant.
- **Push notifications**: multi-device instant alerts for new messages/forms.
- **Customizable widget**: colors, position, icons, welcome messages.

## Who it's for

E-commerce stores, hotels & tourism, healthcare & clinics, education/consulting, and agencies — any business that wants to answer website visitors instantly, capture more leads, and increase conversions without growing the support team.

## Key pages

- Homepage: https://www.turchat.com/
- Features: https://www.turchat.com/features.php
- Pricing: https://www.turchat.com/pricing.php
- About: https://www.turchat.com/about.php
- Contact: https://www.turchat.com/contact.php

## Customer success highlights

- **Azuu Hotel (tourism)**: ~80% of website questions answered automatically; reservations doubled.
- **Magic Smile Turkey (healthcare)**: 75% of patients resolved their question instantly; website form submissions increased ~60%.
- **Eğitim Tercihim (education)**: 24/7 instant answers for students; parents filling the form increased ~5x.

## Pricing

Plans include a Starter and a Professional tier plus a custom Enterprise option, with a 7-day free trial (no credit card required). See https://www.turchat.com/pricing.php for current pricing.